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We are available‚Äč any time within our trading hours for a chat, Use our contact form below or give us a call with any enquiry you may have.

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1 Bridge Street Charters Towers QLD 4820

Frequently Asked Questions

What is the earliest I can check in?

Standard check-in time is 2pm, should you wish to check-in earlier although we cannot guarantee access we always endeavour to oblige.

Can I arrive late?

Yes, the office is open until 9pm but we are able to accommodate late check-in. Please assist us by advising if ETA is after 9pm.

Are your rooms non-smoking?

Yes all rooms are non-smoking.

Do you have a breakfast dining room?

No, however a full cooked breakfast can be delivered to your Room.

How do I guarentee my reservation?

Credit card details or a bank transfer will secure a reservation.

Do you have an outdoor area?

Yes we have a covered outdoor area with BBQ.

Do you have wireless internet in your rooms?

Yes, complimentary WIFI is available for each room.

Is there on site parking?

Designated parking at the door to each room.

Do you have a restaurant?

Yes we have a Restaurant on site. Open from Monday – Saturday.

Do you have room service?

Room service is available between the hours of 6pm-8pm, Monday – Saturday.

What is your Cancellation policy?

Cancellations must be advised at least 24 hours prior to check in date and time. Cancellations received less than 24 hours prior will incur a cancellation fee.

Can we cook in our room?

No cooking allowed in any room, however we do have a microwave in some of our rooms for re heating meals only. Please ask when making your reservation.